| Barbara Krueger 6501 Red Hook Plaza Ste 201 St Thomas VI 00802 barbara@h2ocandy.com 340.643.5579 |
| Frequently Asked Questions |
Q: I would love to order a piece of jewelry from your website...where can I do this?
A: Please visit our online store HERE! We are always adding new products, so please check back
often. Barbara can also create a custom piece just for you! Email her at barbara@h2ocandy.com
for personalized service.
A: Please visit our online store HERE! We are always adding new products, so please check back
often. Barbara can also create a custom piece just for you! Email her at barbara@h2ocandy.com
for personalized service.
Q: I bought a necklace when I was visiting the island...can you make earrings to match?
A: Absolutely! Email a photo of your piece and Barbara will match it!
A: Absolutely! Email a photo of your piece and Barbara will match it!
Q: What exactly is sea glass?
A: Sea glass is glass that has been tumbled smooth by the ocean over many years. It may have
been discarded as trash, household items swept to sea in a hurricane, or (as we like to think here
in the Caribbean) from a sunken pirate ship! Much of it started as bottles, but the glass can also be
for nearly any source- we've seen red glass with a clear waffle pattern (car tail lights used to be
made from glass) and we think many of the pastel colors come from old glass fishing floats. We
have seen some intact floats with markings that trace back to the 1700's!
Many pieces of sea glass are found on the beach at the shoreline (it's also called beach glass), but
many pieces are found deeper in the water before they wash up. Many of our favorite pieces are
brought up by divers.
A: Sea glass is glass that has been tumbled smooth by the ocean over many years. It may have
been discarded as trash, household items swept to sea in a hurricane, or (as we like to think here
in the Caribbean) from a sunken pirate ship! Much of it started as bottles, but the glass can also be
for nearly any source- we've seen red glass with a clear waffle pattern (car tail lights used to be
made from glass) and we think many of the pastel colors come from old glass fishing floats. We
have seen some intact floats with markings that trace back to the 1700's!
Many pieces of sea glass are found on the beach at the shoreline (it's also called beach glass), but
many pieces are found deeper in the water before they wash up. Many of our favorite pieces are
brought up by divers.
Q: I know that certain colors are very rare...how can you provide these?
A: Certain colors ARE rare. We do not artificially color our products or buy glass from other
sources. We collect much of it ourselves and receive a lot from other collectors. Most of it is found
on St Thomas, though when we vacation to other islands we collect there, too! Barbara's husband,
a diver extraordinaire, finds many large pieces and broken antique bottles. Some pieces may be
softened, especially if they are part of a mixed-glass project.
A: Certain colors ARE rare. We do not artificially color our products or buy glass from other
sources. We collect much of it ourselves and receive a lot from other collectors. Most of it is found
on St Thomas, though when we vacation to other islands we collect there, too! Barbara's husband,
a diver extraordinaire, finds many large pieces and broken antique bottles. Some pieces may be
softened, especially if they are part of a mixed-glass project.
 | |  | |  | |  | |  | |  | |  | |  |
 |
| |
 |
| |
 |
| |
 |
 |
| |
 |
| |
 |
| |
 |
Q: I have some sea glass that I found. Can you make me something special with it?
A: Yes! We love working with your special pieces! We can do jewelry, wind chimes, or anything
else you may have in mind!
A: Yes! We love working with your special pieces! We can do jewelry, wind chimes, or anything
else you may have in mind!
A: We ship exclusively with the United States Postal service, usually Priority Mail. Smaller pieces
may go First Class, larger orders may go Parcel Post.
Q: During checkout, I get a message that my shipping address isn't valid, why not?
A: We'll ship just about anywhere (flat rate special may not apply)! If you get any errors while
trying to place your order, select the "Phone Payment" option. This will process your order, and
we can take payment and shipping info over the phone, just call 340-643-5579.
Q: Where is the Water Candy studio/shop located?
A: We are located in Tillett Gardens, 4126 Anna's Retreat, on Route 38 directly across from the
Tutu Fire Station. (The Red Hook Plaza address is our mailing address, and not our physical
address.) Generally, hours are Monday 10-3:30, Tues-Sat 10-5. If it's a really nice day, we may
go to the beach or out on the boat. If you're only on island for a day, please call ahead! We can
also open by appointment outside of normal hours.
may go First Class, larger orders may go Parcel Post.
Q: During checkout, I get a message that my shipping address isn't valid, why not?
A: We'll ship just about anywhere (flat rate special may not apply)! If you get any errors while
trying to place your order, select the "Phone Payment" option. This will process your order, and
we can take payment and shipping info over the phone, just call 340-643-5579.
Q: Where is the Water Candy studio/shop located?
A: We are located in Tillett Gardens, 4126 Anna's Retreat, on Route 38 directly across from the
Tutu Fire Station. (The Red Hook Plaza address is our mailing address, and not our physical
address.) Generally, hours are Monday 10-3:30, Tues-Sat 10-5. If it's a really nice day, we may
go to the beach or out on the boat. If you're only on island for a day, please call ahead! We can
also open by appointment outside of normal hours.
Q: How do you ship?